These lens inserts are only compatible with Meta Quest 3. They are not compatible with Meta Quest 2 or Quest Pro.

No, they do not. The lens inserts provide clearer vision and will not distort the image or affect colors.

Yes, you can download your HSA/FSA receipt from the order tracking page once your order ships. We also support HSA/FSA debit cards for payment.

You will receive: 2 lens inserts with L (left) and R (right) mark, Microfiber cloth, Carrying case

Yes, you can provide a prescription after purchase. We will send an email with a link to fill in the prescription. Once we have the prescription, we can complete the order.

We are committed to providing a positive shopping experience for our customers at Zenni. If you are not completely satisfied with your purchase, you may return the items within 14 days of receipt of the merchandise for a refund of the purchase price (minus any amount paid for shipping).
Please note the following conditions for returns:

• Items must be returned in their original, unmodified condition. Our return policy does not extend to damage resulting from accidents, negligence, or improper care.
• We continuously monitor return activities to prevent abuse and reserve the right to limit returns and exchanges in any situation.

If you have any questions or need assistance with your return, please do not hesitate to contact the help center: [email protected]

No, they cannot support these prescriptions due to the design and limitations of the lenses. VR lenses are small and curved, making it challenging to incorporate multifocal prescriptions. Moreover, the fixed distance between the lenses in VR headsets can cause visual distortion or blurriness for users with bifocal or progressive prescriptions. We recommend you wear one of our lightweight frames that fit nicely in the Meta Quest 3.

Orders are typically delivered within 2-16 business days from your order date depending on your shipping address and shipping option. Zenni offers US Standard and Expedited shipping, and Expedited shipping on all international orders.

Orders are manufactured in 1-5 business days and expected shipping times can be found below:

Canada

Japan

UK

Europe

Australia

USA