Do not want to continue with Urban Air membership? Is the service with Urban Air subscription not as satisfactory as expected? What the reason might be, this blog will guide you to attain the knowledge when heading to Urban Air membership cancellation.
Now let’s move to the main topic of this page.
Methods: How to cancel Urban Air membership?
Can you cancel your Urban Air membership Online?
Members of Urban Air must look into the agreement of membership, according to Urban Air’s cancellation policy it states the company is not allowed to cancel. Urban Air Membership in the initial 12 months and is an exception for certain special cases. After this period one can cancel Urban Air Membership through the online mode.
The only means to Urban Air cancel is online by logging in to the Urban Air membership account on its website. No other methods such as phone, mail, email, in-person, or fax.
Here is how to cancel your Urban Air membership by following the step-by-step guide online mode:
- Firstly go to the official website of Urban Air membership.
- Next, enter the registered email address and the password for logging into the subscription account.
- Once logged in, get into the Membership window, here the active subscriptions will be listed.
- Now, locate the ‘Request Cancellation’ or ‘End Membership’ tab. A pop-up option will appear where one needs to choose the membership cancellation reason
- Then, confirm your membership cancellation. A confirmation email will be sent to the registered email address of the user on successful cancellation.
Problems faced by Urban Air Adventure Park cancellation
Urban Air mandates the members to keep the subscription at least for the first 12 months.
Certain exceptions
* Moving to a location greater than 25 miles from the Urban Air Store.
* Became disabled or injured and has a doctor’s certificate as proof that one cannot continue with the membership or
* Death
On meeting any of these above-mentioned criteria, the member can send details along with the cancellation request to the support team of Urban Air Membership through email or mail.
Conclusion:
The membership agreement on Urban Air is rigid and the cancellation is not quite straightforward. The firm enables only one method explained above on how to cancel a membership with Urban Air.
Also, one can even email Urban Air at privacy@urbanairparks.com and must ensure to include the membership details and the account information or can reach out to customer support through the Contact Us tab available on the available website.
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