- JustAnswer is the online website that delivers to pairs the burning questions with the expert’s answers on a wide range of categories to its members.
- In JustAnswer, the experts are grouped into different categories along with the team on hundred topics which range from topics on relationships to subjects on automobiles.
- The members can exchange questions and answers through Chat, Email, or even via boards on online message.
- The experts are available for the members 24 hrs a day and 7 days a week and also guarantee 100% on money back.
- Although it does not offer any free service but provides the JustAnswer trial membership which is for 7-days after which you will be charged with the type of the charge. There are 3 options for the payment such as membership, pay per question, and the premium service.
- So for any type of question JustAnswer will fetch you to the correct person to answer so as to help you out with the important questions of your life.
- When getting answers to all your questions, now if you desire for JustAnswer cancel subscription then you can read this article. Here we shall illustrate ‘How to cancel JustAnswer’ on its methods along with its steps as per the JustAnswer cancellation policy.
How do I cancel the JustAnswer membership?
For both JustAnswer cancel trial membership and JustAnswer cancelar subscription (Charged) you can choose any of the methods that are described below.
It includes Online as well as offline methods.
Listed below are the details one must keep ready before proceeding to the JustAnswer cancel subscription process:
- Members First Name
- Last name of the member
- Contact Number
- Registered Email Address
- Account Username
- The password of the Account
- Billing Address
- City of residence
- State/ Region/ Province
- PIN Code or ZIP Code
- Country
- The reason for the cancellation
Now let us look into the methods on cancel membership JustAnswer:
i. How do I cancel my JustAnswer membership via the login account through the Online method:
In order to cancel my JustAnswer membership Online via Login, then we need to perform the following steps thoroughly:
- Visit the ‘Login’ page of JustAnswer:
Firstly, from the preferred web browser visit the JustAnswer Login page at https://secure.justanswer.com/login.aspx
- Click on the ‘My Account section:
In the next step, click on the section of ‘My Account’ which is at the top corner of the screen.
- Hit the ‘Edit’ option on ‘Account Information’ tab:
Now, hit the option on ‘Edit’ which is under the tab on ‘Account Information’ on the left of the displayed page.
- Scroll down and look for the ‘Edit Your Subscription’ button:
Next, scroll down the page look into the button on ‘Edit Your Subscription’, and click on it to open.
- Select the ‘Cancel My Subscription Plan’ tab:
Then, select the tab on ‘Cancel My Subscription Plan’.
- Hit the ‘Submit’ button:
Now, hit the button on ‘Submit’ to confirm the cancellation.
- Retain the confirmation information or the email related to the cancellation:
Lastly, make sure to retain the confirmation details or the email on the successful cancellation for future reference.
ii. How can I cancel my JustAnswer membership over the Phone through Live Agent:
Here are the steps one must follow in order to cancel membership to JustAnswer via the Phone:
1. Call the JustAnswer Customer Service phone number:
At first, dial the Customer Service phone number of JustAnswer at 1-888-862-9212
2. Talk to the agent that you desire to cancel the account:
Now talk to the agent about the desire to cancel the JustAnswer account.
3. Furnish the details of the account to the rep:
Next, furnish all the required details and information of your account to the representative so that they can easily identify your subscription.
4. Ask that you won’t get charged further:
Then, ask the rep that you won’t get charged the subscription fee again.
5. Ensure to get a confirmation on cancellation:
In the next step, ensure about getting the confirmation details or email on cancellation.
6. Retain the confirmation details:
Now, be careful to retain the details on confirmation about the cancellation for future records.
iii. How do I cancel my JustAnswer subscription via Email:
The steps on ‘How to cancel my JustAnswer membership’ through an Email are as follows:
- Compose an Email on cancellation:
In the first step, we must compose an Email requesting to cancel the subscription. - Provide the details of the account:
Next, provide all the information related to the account in the email. - Ask the rep to cancel the JustAnswer subscription:
Then, ask the rep to cancel the membership on JustAnswer. - Ensure to get the confirmation details:
Make sure to receive the details on confirmation about the cancellation. - Send the email to the JustAnswer email address:
With all the information forward the composed email to the address at info@justanswer.com - Retain the confirmation mail:
At last, also ensure to retain the confirmation information or the email on successful cancellation for any future reference.
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Grace Shipman says:
Cancel my membership immediately. I did not sign up for a monthly subscription with money coming out of my bank acct. I cannot afford to pay it! I never asked for this!