Host Jerome Doraisamy speaks with Law Image innovation and technology lead Tim Hall and head of commercial and corporate services Michael Wrobel to discuss what we mean by outsourcing and managed services, the market and workplace circumstances driving law firms and in-house teams towards outsourcing, whether the post-pandemic new normal has accelerated movement towards outsourcing, and existing barriers to meaningfully outsourcing the non-core work of one’s firm or team.

Mr Hall and Mr Wrobel also detail their longer-term predictions for outsourcing against the backdrop of the current state of the market, the headline concerns and problems needing resolution for firms and teams, the extent to which proactivity with outsourcing is required, and whether those not outsourcing could be left behind.

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