📝 Job Description
The Community Manager will be the 🌟 superstar of our company online. They will chat and engage with our customers on social media and other places on the internet. 🌐
🎯 Responsibilities
- Make a plan 📋 for how to talk to our customers online and do it.
- Keep an eye 👀 on what people are saying in our online community and respond to them.
- Listen 👂 to what our community is saying about us and use it to make our products and services better.
- Work with other teams 👥 to make sure our company looks good online, plan special offers, and reach more people.
📚 Requirements
- Have worked as a Community Manager or a similar job before.
- Have started community projects (like an online forum or an ambassador program).
- Can figure out and keep track of important community numbers.
- Good at talking to people.
- Good at writing.
- Have used social media for work before.
- Can understand website traffic and online customer numbers.
🛠 Skills
- Good at talking to people and presenting.
- Can use MS Office and social media.
- Understands market research, data analysis and statistics.
- Knows a lot about marketing, brands, products and service management.