Receptionist vacancy at Exim Bank

POSITION: Receptionist

Receptionists manage clients, visitors, and phone calls in an expert and efficient manner. The receptionist must conduct a variety of clerical responsibilities that contribute to the appearance and operation of an academic institution. EXIM Bank receptionists are responsible for assisting customers in a seamless and efficient manner while adhering to all protocols in accordance with EXIM Bank’s aims, strategy, and values.

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Duties and responsibilities

• Duties include answering phones, directing calls, and conveying messages.
• Offering information to calls, greeting visitors, and directing them to the correct destination.
• Responding to consumer inquiries and requests.
• Writing letters and paperwork, receiving and organizing deliveries.
• Schedule appointments, organize meetings, and keep an appointment diary, either online or manually.
• Demonstrates strong judgment in managing difficult customer situations, responding quickly to their needs, soliciting feedback to improve service, and responding to requests for assistance.
• Adapts to changing work demands and unexpected delays.
• Dependability: to follow directions, accept responsibility for their acts, and uphold commitments.
• Quality management involves identifying ways to improve and promote quality.

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